Our Onsite (or mobile) computer support is available for any business in the Sydney Metropolitan area.

Remote and Back to Base Support are available for established clients, we use that when working onsite is not the most efficient way to get your problems solved.

Printable  1 Page Computer Services  Rates.

Onsite Computer Services

Onsite or mobile support is when we come to you and fix the computer at your premises.

Most of the time we’ll come to you and fix any computer problems you may have. Its a good chance for you to ask any extra questions (since most jobs are finished in under an hour).

Rates: $120 for the first hour, $100 for subsequent hours.

We don’t charge any extra travel or callout fees – that’s covered with the extra $20 in the first hour. Minimum charge is 1 hour or $120.

Remote Computer Services

Remote Support can be by phone or by remote desktop. This is available for established clients and can really save you time (and money) by giving you a fast fix.

Rates: $90 per hour charged in 30 minute blocks

The minimum charge here would be $45 for the half hour, no other catches.

Back to Base Computer Services

Back to Base Support is when we fix your computer at our workshop. We’d normally do this to reduce costs on very long jobs, or if we need some of the workshop equipment to make the repair.

Rates: $90 per hour charged in 30 minute blocks

Again, the $45 half hour charge is the only minimum though you will be charged for picking up and dropping off the computer – which is why it’s only used for longer jobs. Some clients like to drop off and pick up the computers themselves.

After Hours or Emergency Work

After hours (weekend or overnight) work can help minimise downtime for your business. Surcharges apply depending on how many hours work are needed.

Unplanned emergency work after hours or on weekends: 2 hour minimum charge.

 

Maintenance Contracts

Maintenance Contracts are completely optional, but they can be useful for a business with regular IT needs. Maintenance Contracts are generally tailored to individual needs.